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McDonell Consulting Group, LLC | Baltimore & Bel Air, MD

The Manufacturing Industry

Sales, Leadership, Management, and Customer Service Training for the Manufacturing Industry

Contact us!
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"If you always do what you always did, you'll always get what you always got." - Henry Ford

As a business owner or leader, you shouldn't have to worry about how well your team communicates internally and with customers and what it might cost you. Instead, let us help you put the right tools and processes in place so that you can focus on what you want to focus on, not what you're stuck focusing on.

How can the manufacturing industry benefit from Sandler Training? 

Do any of the following concerns resonate with you?

  • Supply chain issues
  • Salespeople over-promising before they have the materials
  • Lack of true salespeople
  • Lack of internal communication
  • Inability to properly manage relationships that negatively affect margins
  • Dealing with road-blocks and unnecessary extension of supply chains 
  • Retaining and developing current talent when talent is in high demand

If so, you would be a great candidate to benefit from management and leadership training. Learn how to effectively communicate with your teammates and lead by example to avoid frustrating mistakes and lost revenue! 

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Selling Through Supply Chain Delays Webinar

Access the recording below! 

Manufacturing webinar

"The manufacturing industry can be riddled with roadblocks. The key is to know how to survive and thrive despite them." - Karl Schaphorst

In this complimentary Sandler webinar, you will learn the 6 steps on how to proactively manage manufacturing challenges with dependable solutions so you can continue to meet your quarterly expectations.

Do any of the following resonate with you?

  • You are witnessing constant delays and increases in costs.
  • You are having a hard time meeting customer expectations.
  • You are seeing a negative impact on their bottom line as a result of inventory issues.
  • You lack clear lines of communication and expectations.

If so, this webinar is for you! Click the link below to download the recording!   

How to Sell Through Supply Chain Issues, Product Shortages, and Service Delays

"There is clearly a limited supply of raw materials and finished goods around the world at the moment. We have a glut of “hand sanitizer,” “Masks,” and not enough of the other stuff like lids for plastics or raw materials for products or even microchips for cars. 

Read this Sandler blog to learn more about how the current supply chain issues are impacting you and/or your business and what you can do to come out successful through it!

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How to Succeed Through Supply Chain Challenges [PODCAST]

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Mike Montague interviews Emily Yepes on How to Succeed Through Supply Chain Challenges. How do you keep selling when the warehouse is empty or there is not enough staff to deliver? How do you deliver bad news to prospects and clients when you have shipping delays or price increases?

In this episode:

  • The best attitude, behavior, and technique on how to succeed through supply chain challenges
  • Don’t jump right in to solve the problem
  • People want to be heard and understood and you can do that for them
  • Truly utilize active listening techniques - with every client in every situation
  • Validate your client’s emotion in the situation
  • Understand your own emotional triggers
  • Prepare some responses that feel comfortable for you so you’re ready
  • Solve the problem - even at a loss - to keep a lifelong customer
  • Problems give you an opportunity to show how much you care
  • How Emily defines success

Tell us how we can help you!

Follow the link to fill out our form to get in touch with us and tell us how we can help you or your business!