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McDonell Consulting Group, LLC | Baltimore & Bel Air, MD

Blogs and Articles

Words of wisdom to help you succeed

The One Metric Sales Leaders Should Track - Hint: It’s Not the Number of Closed Sales!

June 7, 2022

A question for sales leaders: If you could only track one metric to assess the performance of a member of your sales team, which one would you choose? The answer we typically hear the most often will be “closed sales.” That’s the number they check in on most consistently. They usually do that by means of three questions:


Identity vs. Role

April 11, 2022

Imagine that you have a 7-year-old child. He or she has never played any sports, but the child asks for your permission to try out for the local soccer team with friends and you say yes, of course you can! You sign them up and take them to the first tryout. Your child knows nothing about the game, but you encourage all of the children to get out there, listen to the coach and do their best. The kids run around, kick the ball, and try to understand the instructions, but it’s all so new that they make a lot of mistakes. When the tryout is over, the children come off the field smiling and proud because they had fun together and learned some new things. You can clearly see that your child will not make the team because he or she is not as skilled as some of the other children. What do you say?

What to Consider When Interviewing and Hiring

February 03, 2022

Building a great team is the most important thing a successful manager can do, but it is frequently also frustrating and time-consuming. Ask anyone that has tried to hire for a key role in their company, and they will likely agree. Even in the midst of The Great Resignation – why is finding, interviewing, and hiring great talent – and then onboarding them and integrating them into your business so difficult? And more importantly, how do you avoid expensive mistakes?

Looking Back to Move Forward

December 06, 2021

When planning your goals, and we hope that you plan (and write down!) your goals, take time to reflect on the past year before you think about the coming year. One of the things that we have found to be helpful is to ask yourself four questions. These questions are designed to be asked in order to help facilitate your thought process. We recommend writing everything down so that you can review it as you start to think about setting new goals.

Harnessing the Power of Innovation in a Small Business

October 19, 2021

As a smaller company, you have the ability to be quick and decisive in actions that may move the business forward, and to recover just as fast from decisions that don’t seem to be working – so don’t be afraid to be innovative! So, how do you harness the power of innovation? Here are a few key ideas:

5 Truths About Creating Company Culture

June 7, 2021

How do you define, and more importantly implement, a culture that supports your company’s vision and goals, benefits your customers, retains good employees while also attracting new ones? Here are five truths for creating a company culture that your organization can be proud of.

3 Ways to Encourage Female Leadership in Your Organization

February 12, 2021

Leaders Need to Identify Talent and Then Grow and Develop It


How to Defuse Tense Conversations as a Leader

January 26, 2021

Three steps leaders can use to defuse tense situations, improve communication, and resolve conflicts.


How Can Teams Finish 2020 Strong and Set the Foundation for 2021?

December 11, 2020

Follow These Three Simple And Powerful Ideas To Finish 2020 Strong And Position Yourself For A Much Stronger 2021


Seven Ways Your Customer Service Team Can Increase Revenue

October 12, 2020

A Hidden Gem Exists at Your Company … If You Know How to Tap Into It