Conflict Resolution the Sandler Way
Learn how to deal with difficult people and situations.
Playing the Ace
Conflict Resolution
Vice President of Online Learning at Sandler, Mike Montague, and Sandler trainer and author Tim Goering will discussed how to deal with difficult people and situations both professionally and personally addressing issues proactively and head-on.
Sandler Strategies for Success
Designed for salespeople, managers and business owners
Gain the skills necessary to master the transformation of drama into constructive conflict resolution
You'll learn how to:
- Recognize and understand conflict.
- Break down the root issues of drama within your organization.
- Adapt your behaviors and role identities to resolve conflict.

Improve your results
Conflict, and the drama associated with it, will always be present. Learn how to deal with difficult people and situations.
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Recognize How to foresee and potentially neutralize organizational conflict, before it begins.
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Deconstruct How to decode the conversation and situation as it escalates.
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Adapt How to align and adjust your attitudes and behaviors to resolve conflict.
2PM EST / 11 AM PST | DURATION: 1 HOUR

VICE PRESIDENT OF ONLINE LEARNING, SANDLER
Mike Montague
Mike Montague shares his knowledge and expertise by way of social media and other avenues with quality content and resources designed for sales professionals and managers all over the globe. He is also an accomplished writer, contributing to the Sandler book, LinkedIn The Sandler Way, business magazines, and the Sandler Blog.
SANDLER TRAINER
Tim Goering
Tim Goering is the President of Makingluck, Inc., an authorized Sandler center. Applying the knowledge he gained throughout his accomplished career, Tim works with his clients to develop innovative solutions for management that improve team leadership and motivation, create accountability, resolve conflicts and foster a positive work environment. Tim is the author of Playing the A.C.E.: The Definitive Guide to Conflict Resolution at Work, at Home, and Everywhere Else.
#howtosucceed
Improve your results
Education for salespeople, sales leaders and business owners who want to set goals and succeed.